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INDIA: Lilliput Kidswear Selects Microsoft Dynamics' ERP Solutions

The ERP solutions have been implemented by Tectura, the world's leading provider of Microsoft-based Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and technology solutions. Lilliput started operation in 2002 and currently has 135 exclusive brand outlets, over 105 large format multi brand outlets like Shopper's Stop, Lifestyle, Pantaloon, Reliance Trends, Pyramids and more than 450 point of sales. In a recent India-wide survey by IDC and Dataquest, Microsoft Dynamics was voted number one in customer satisfaction.

Microsoft Dynamics NAV is an integrated ERP application, which focuses on all back-office activities like finance, supply chain management, manufacturing, CRM etc. On the other hand, LS Retail, an end-to-end retail solution, takes care of all the activities at the store level such as billing, inventory management (shop level), discounts and promotions. LS Retail is an add-on built on top of MS Dynamics NAV and this helps the customer to have online integration of data between the stores and the head office.

The powerful combination of these two solutions has helped Lilliput in:

-- Increase efficiency / reduce error by 50%

-- Increase response time by 20%

-- Total cost saving by 30%

-- Increase efficiency both from the customer and also the internal operations standpoint

-- Faster response time with respect to decision making

-- Improvement in merchandising

-- Optimization of the purchase process

-- Fast and online exchange of data from the store to the head office level

-- Powerful point-of-sale application at the front-end takes care of the different activities at the store level and handles important aspects like billing, stock and offers

"We are delighted that the implementation of LS Retail NAV at Lilliput has been a resonant success. This is a prime example of excellent service provided by DVS and Tectura team, together with a world class solution. We look forward to continuing this very successful partnership." Sanjeev Narula - Managing Director, Lilliput Kidswear Ltd.

Says Christopher Harte, Country Manager, Tectura Infotech Private Limited: " Microsoft Dynamics and Tectura are facilitating the rapid growth of Lilliput; Tectura is proud to participate in Lilliput's success story. This project also represents what a committed partnership can achieve. Lilliput's dedication to the project has been outstanding, and their tireless efforts combined with Tectura's support, demonstrates the power of a strong partnership approach."

Prior to the implementation of Microsoft Dynamics NAV and LS Retail, Lilliput was working on verious systems, using individual solutions to manage both the store and company finance. With the growth in operations it became important for the company to shift to a robust system since top management was also not able to get critical reports like daily sales and stock figure of individual stores. The Tectura team analyzed the problem and implemented the solutions through various stages like Diagnostic, Analysis, Design, Develop, Deploy, Operations and Project Management.

"We are glad that leading kids apparel player Lilliput Kidswear has chosen Microsoft Dynamics NAV to upscale their core system. Retail is one of our key growth verticals and our integrated business management solutions can be customized to meet the growing needs of Lilliput Kidswear, Our partner, Tectura Infotech, has the expertise for end-to-end implementation of the retail ERP solution," says Sushant Dwivedy, Director - Microsoft Business Solutions.

About Lilliput Kidswear Ltd.

Lilliput entered domestic retail with the launch of the first Lilliput store in Delhi in August 2002. Since then there has been no looking back for Lilliput. The number of brand outlets has rapidly grown and currently stands at 135 exclusive brand outlets, over 105 large format multi brand outlets like Shopper's Stop, Lifestyle, Pantaloon, Reliance Trends, Pyramids and more than 450 point of sales. Lilliput has presence in Bahrain and China and will expand by opening 50 stores in the Middle East and 100 stores in China by 2010-11. There is a large set-up of 8 manufacturing units in Delhi and NCR with 3,000 state-of-the-art machines producing 600,000 units per month. Lilliput have over 4000 employees working with them in over 70 cities across India.

Tectura India

Tectura entered India with the acquisition of Euroinfo Systems (EIS), India's leading Microsoft DynamicsT partner and international IT services provider. With this acquisition, Tectura now has the largest Microsoft DynamicsT team in India and is the first Indian Microsoft DynamicsT partner of AX and NAV. With a Development Center of Excellence in New Delhi (Noida), India, Tectura provides enterprise IT solutions and services in support of offshore and onsite development. Tectura's portfolio of solution offerings help organizations achieve business process improvement, greater efficiency, and increased competitive edge. The company focuses on verticals like Life sciences and pharmaceuticals; Retail; Process; Flexi-packaging; Textile and Apparel / Fashion; Service Industry like Law firms / Insurance / Accounting and consulting firms etc.

About Microsoft DynamicsT

Microsoft DynamicsT is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About Microsoft

Founded in 1975, Microsoft is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software-any time, any place and on any device. Microsoft has been in India since 1990 and employs over 4000 people across its offices in New Delhi, Mumbai, Bangalore, Calcutta, Chennai, Hyderabad and Pune.

Source: Agencies • News Courtesy: BharatTextile.com